In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

"Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Section 4, below; and

"Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

"Personal Data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and

"We/Us/Our" means Orthoform Wire Ltd, a limited company registered in England under company number 08574213, whose registered address is 94 Park Lane, Hornchurch, Essex, RM11 1BE, United Kingdom.

Our Site is owned and operated by Orthoform Wire Ltd, a limited company registered in England under company number 08574213.

Registered address: 94 Park Lane, Hornchurch, Essex, RM11 1BE, United Kingdom.

Our Data Protection Officer can be contacted by:

• Email: info@orthoformwire.com
• Telephone: +44 (0)1708 726 535
• Post: Orthoform Wire Ltd, 94 Park Lane, Hornchurch, Essex, RM11 1BE

Cookies are tiny encrypted text files stored on your computer when you visit certain web pages. At orthoformwire.com we use cookies to keep track of what you have in your basket, to remember you when you return to our site, and generally improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. They allow us to recognise and tailor our site to you and won’t harm your computer.

To order products on our store, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site, but you won't be able to add items to your basket or place an order, and certain features may not function fully, or as intended.

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site by Google Analytics to help measure how users interact with our website. For more details, please refer to section 5 below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

• Strictly Necessary Cookies: A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
• Analytics Cookies: It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
• Functionality Cookies: Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
• Targeting Cookies: It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.
• Third Party Cookies: Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by Google to provide analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
• Persistent Cookies: Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
• Session Cookies: Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy

For more specific details of the Cookies that We use, please refer to Section 5 below.

The following first party Cookies may be placed on your computer or device:

Cookies Necessary for the Functioning of the Store:

Reporting and Analytics cookies:

Additionally, we use pixels and tags from the following third parties for analytics, which may in turn place cookies:

We use Google Analytics to help measure how users interact with our websites. For more information on how Google uses cookies, you can read their Privacy Policy here: https://policies.google.com/privacy

Before Cookies are placed on your computer or device, you will be shown a pop-up banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, disable the placing of Cookies (see below) unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
• Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
• Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge
• Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
• Safari (iOS): https://support.apple.com/en-gb/HT201265
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

This notice was last updated on 23/05/2018

If you would like to know more about how We use Cookies, please use the following details to get in touch with us:

• Email address: info@orthoformwire.com
• Telephone number: +44 (0)1708 726 535
• Postal Address: Orthoform Wire Ltd, 94 Park Lane, Hornchurch, Essex, RM11 1BE

For more information about privacy, data protection and our terms and conditions, please visit the following:

• Privacy Policy
• Terms and Conditions of Sale
• Website Terms of Use